Shipping policy

SHIPPING & DELIVERY POLICY

At STYLDHOUSE, we aim to get your order to you as quickly and safely as possible.

AUSTRALIA-WIDE SHIPPING

We currently offer shipping Australia-wide.

Standard Shipping — Calculated at checkout using Australian Post rates
Estimated delivery: 3–5 business days

Express Shipping — Calculated at checkout using Australian Post rates
Estimated delivery: 1–2 business days

FREE STANDARD SHIPPING

Enjoy FREE standard shipping on Australian orders over $150.

Free shipping will automatically apply at checkout when your order meets the minimum spend requirement.

LOCAL SAME-DAY DELIVERY

Local delivery is available for eligible customers located within our designated delivery radius on the Gold Coast.

Availability will be automatically determined based on the delivery address entered at checkout.

Same-day delivery is subject to order time, availability and our delivery capacity. Orders placed later in the day may be delivered on the next available delivery day.

If local delivery is available for your address, the option and applicable delivery fee will appear at checkout.

ORDER PROCESSING

Orders are prepared and dispatched as quickly as possible. Processing times may vary during weekends, public holidays, promotional periods and periods of high demand.

Shipping timeframes begin once your order has been dispatched.

DELIVERY TIMEFRAMES

All delivery timeframes provided on our website or at checkout are estimates and are not guaranteed.

STYLDHOUSE is not responsible for delays caused by postal or courier networks, severe weather, public holidays or other circumstances outside our reasonable control.

DELIVERY ADDRESSES

Please ensure your name, delivery address, postcode, email address and contact number are correct before completing your purchase.

If an incorrect or incomplete address results in an order being returned or requiring redelivery, additional delivery charges may apply.

ORDER TRACKING

Where tracking is available, tracking information will be provided once your order has been dispatched.

LOST OR DAMAGED ORDERS

If your parcel appears to be lost or arrives damaged, please contact STYLDHOUSE with your order number and any relevant photos so we can assist.

Your rights under the Australian Consumer Law are not affected by this policy.

CONTACT US

For questions regarding shipping or delivery, please contact STYLDHOUSE using the contact details provided on our website.